Sean Champ Smith

Sean Champ Smith

I build and operate multi-agent systems that do real work for real businesses, with the oversight written down: who may act, who reviews, what fails closed. Fifteen years running documentary crews in hard places taught me the rest.

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15+ years living abroad

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English · Spanish · Thai, Karen

I build and operate multi-agent systems that do real work for real businesses, with the oversight written down: who may act, who reviews, what fails closed. Fifteen years running documentary crews in hard places taught me the rest.

Icon

15+ years living abroad

Icon

English · Spanish · Thai, Karen

Sean Champ Smith
1

Mette AI

One conversation, wherever the buyer arrives.

A multilingual voice and messaging operation for House of Mojo, built to carry an enquiry from first contact through qualification and booking.

Live client operation

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Work info

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Client:

House of Mojo

Role:

Architect and operator

Year:

2024–present

Mette AI
Project at a glance

72,933

Outbound calls · published snapshot

14

Languages in the published deployment

24

Countries in the published deployment

6

Voice and messaging channels

A relationship longer than a single call

House of Mojo serves property buyers across countries, languages and time zones. An enquiry can become a relationship that lasts months. I built Mette around that continuity: answering the next question with the context of the last conversation, qualifying against a shared standard and keeping the team informed as the buyer moves forward.

Architecture overview: six channels, shared context, qualification and booking. Required contact checks come before outbound activity.

Architecture overview: six channels, shared context, qualification and booking. Required contact checks come before outbound activity.

Six doors into one operation

Outbound voice, inbound voice, email, WhatsApp, SMS and the website widget connect to the same lead lifecycle. Mette draws on the property knowledge available to her, records the conversation in the CRM and moves the enquiry toward a booking or a human handoff. My work covers architecture, implementation, rollout and ongoing operation.

The controls are part of the product

Before an outbound contact proceeds, the workflow checks permission, calling hours, frequency and suppression rules. If it cannot establish that a required check passed, it stops. Conversation review feeds improvements back into the operation. The figures above describe the published deployment; they are evidence of activity and reach, not a claim about sales generated.

View the diagram at full size ↗

Published case study snapshot: outbound calls since October 2025. Source viewed 14 September 2026.

Sean Champ Smith · Spain / USA · cystems.io · momento.ltd

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Sean Champ Smith · Spain / USA · cystems.io · momento.ltd

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Sean Champ Smith · Spain / USA · cystems.io · momento.ltd

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