Mette AI
One conversation, wherever the buyer arrives.
A multilingual voice and messaging operation for House of Mojo, built to carry an enquiry from first contact through qualification and booking.
Live client operation
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Work info
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Client:
House of Mojo
Role:
Architect and operator
Year:
2024–present

Project at a glance
72,933
Outbound calls · published snapshot
14
Languages in the published deployment
24
Countries in the published deployment
6
Voice and messaging channels
A relationship longer than a single call
House of Mojo serves property buyers across countries, languages and time zones. An enquiry can become a relationship that lasts months. I built Mette around that continuity: answering the next question with the context of the last conversation, qualifying against a shared standard and keeping the team informed as the buyer moves forward.
Architecture overview: six channels, shared context, qualification and booking. Required contact checks come before outbound activity.
Six doors into one operation
Outbound voice, inbound voice, email, WhatsApp, SMS and the website widget connect to the same lead lifecycle. Mette draws on the property knowledge available to her, records the conversation in the CRM and moves the enquiry toward a booking or a human handoff. My work covers architecture, implementation, rollout and ongoing operation.
The controls are part of the product
Before an outbound contact proceeds, the workflow checks permission, calling hours, frequency and suppression rules. If it cannot establish that a required check passed, it stops. Conversation review feeds improvements back into the operation. The figures above describe the published deployment; they are evidence of activity and reach, not a claim about sales generated.
View the diagram at full size ↗
Published case study snapshot: outbound calls since October 2025. Source viewed 14 September 2026.
How the work fits together
01 / Receive
Meet the enquiry through voice, email, WhatsApp, SMS or web.
02 / Understand
Use the lead history and relevant property knowledge.
03 / Qualify
Apply the shared standard and the contact rules.
04 / Progress
Book or hand off, then preserve the record in the CRM.



